On-demand virtual support and personalized programs for women and families

Video chat or message with any of Maven’s providers anytime, anywhere. Membership is free for you and your covered dependents if you are enrolled in a Columbia University medical plan.

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How it works

Get access

Download Maven to get unlimited, on-demand support and education. Your Care Advocate is here to answer questions and help you get the most out of Maven. Choose to consult with experts, access Maven’s extensive resources, or both.

Find a provider

Video chat or message with 30+ types of providers for free coaching and education sessions — from OB-GYNs and pediatricians to lactation consultants and infant sleep coaches. These providers can support you alongside your in-person care team.

Get care 24/7

Browse a library of MD-approved articles and daily tips, and connect with members and providers through virtual classes like Childbirth Education and Adoption 101.

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Get virtual support, content, and community for these life stages

Activate free membership

Get virtual support, content, and community for these life stages

Planning

If you’re thinking of starting a family now or in the future, get tailored reproductive health guidance and mental health support to help you prepare and get closer to your goals.

Fertility

Gain confidence with expert guidance, exclusive referrals, and mental health support while trying to conceive, or during IUI and IVF journeys.

Maternity

Maven provides comprehensive support through pregnancy, postpartum, return-to-work transitions, and potential miscarriage.

Adoption

This program is for those who are considering adoption and need support from managing the steps of the process to bringing their child home.

Surrogacy

This program is for those who are considering surrogacy and need support from picking a surrogate to caring for a newborn.

Breast Milk Shipping

If you’re traveling for work while pumping, use Maven to ensure that your milk gets safely shipped to where it needs to go.

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Maven has been wonderful during my infertility, pregnancy, and postpartum journey. I've loved the resources, support, and knowledge I've gained from having access to Maven!

Maven Member

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It’s absolutely essential for our family’s health. My wife has told me that I shouldn’t take another job without Maven as a benefit.

Maven Member

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It’s incredible to know that there will be an expert on my Maven app that has knowledge in whatever my parenting issue is.

Maven Member

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Maven Member

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Maven Member

"Maven takes care of my entire holistic body and mind, and I love that."

New mom Maria on getting access to Maven

Frequently asked questions

How much does Maven cost, and how does it work with my health insurance?

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You don’t need to worry about insurance coverage or out-of-pocket costs when using the Maven program. Maven is provided at no additional cost to Columbia University faculty and staff and their covered dependents who are enrolled in a University medical plan.

Who is eligible for Maven?

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Access to Maven programs varies depending on medical plan participation and Union participation:

Officers, Post-Docs, Obama Fellows, and Non-Union Support Staff medical plan participants and their covered dependents have access to:

Maven Family Building (Preconception, Fertility support (IUI/IVF), Adoption & Surrogacy support)
Maven Maternity (21-month Program)
Maven Wallet for Adoption & Surrogacy expenses

All Union employee medical plan participants in 2110, SSA, 1199 East, and TWU and their covered dependents have access to:

Maven Family Building (Preconception, Fertility support (IUI/IVF), Adoption & Surrogacy support)
Maven Maternity (21-month Program)

Full-time, regular benefits-eligible Officers and full-time, regular Non-Union Support Staff not enrolled in a Columbia University medical plan have access to:

Maven Adoption & Surrogacy support
Maven Wallet for Adoption & Surrogacy expenses

What types of providers can I connect with through Maven?

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You can use Maven to book unlimited coaching and educational virtual appointments with providers across more than 30 specialties, including OB-GYNs, mental health specialists, lactation consultants, doulas, and more.

What if I already have an in-person OB-GYN or pediatrician?

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You should continue to see your in-person provider. Maven provides additional support to your care as our providers include a range of specialists you might not have access to - from midwives and doulas to diabetes coaches and career coaches - and they’re also available via message or video call 24/7. Your Care Advocate can also help you find in-person, in-network providers if needed.

How can Maven support non-birthing parents throughout the parenthood journey?

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Eligible partners can sign up for their own account and benefit from Maven’s provider appointments, articles, videos, and virtual classes. Those enrolled in the Maven partner track will also receive content that’s specific to the partner experience.

Does Maven offer support in languages other than English?

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Providers on Maven speak over 35 different languages, including Spanish, Mandarin, Japanese, Italian, French and many others. Furthermore, Maven offers simultaneous translation, in the rare cases we can’t match members with providers who speak their preferred language. Care Advocates can help you navigate to the best providers to fit your language and needs, and direct you to content in other languages.

If you need help enrolling in Maven, take a look at our enrollment guides in Spanish and Simplified Chinese. Need support in a different language? Reach out to support@mavenclinic.com.

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How do I and/or my covered dependent sign up?

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Signing up for Maven is as easy as downloading the Maven Clinic app to your iOS or Android device and following the prompts to get started. If you’d rather sign up from your desktop, just follow the "Activate your membership" links on this page. Just remember that if you’re a covered dependent of a Columbia University faculty or staff member, you’ll need to use their information to validate your own membership.

How do I sign up for Maven Wallet*?

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After activating your free Maven membership, Columbia University faculty and staff who are eligible for Maven Wallet will be able to access it within the Maven platform. Maven Wallet can be used for easy reimbursement of qualifying expenses related to adoption and/or surrogacy. If you have questions during enrollment, email the Maven Care Team at support@mavenclinic.com for 24/7 support.