24/7 virtual and financial support for your family-building journey about beyond
Your company has partnered with Maven to offer you personalized 24/7 virtual support and guidance for your family-building and family-health journey. With Maven, you can meet with providers anytime day or night so you can get the care you need, when you need it. In addition, you get financial support for eligible fertility and family-building costs, such as for fertility treatments and surrogacy.
Individual access to Maven’s programs (e.g., Maternity, Fertility, Parenting & Pediatrics, Menopause) and Maven Wallet coverage vary depending on your employer or health plan. Reach out to your HR team or support@mavenclinic.com with questions.
How it works
Sign up for free
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Download Maven to get unlimited coaching and education from top-rated providers and financial support for your family-building journey. Your Care Advocate is here to answer questions and help you get the most out of Maven.
Get support 24/7
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Video chat or message with 35+ types of providers for free (it’s company-sponsored) — from OB-GYNs and Lactation Consultants to Pediatricians and Wellness Coaches.
Get financial support
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Activate Maven Wallet, which minimizes your out-of-pocket expenses by providing financial support for your fertility and family building journey, such as for fertility treatments and surrogacy.
Get virtual support, content, and community for these life stages
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Maven comes to your home. 100%. The entire team comes to your home through the video, and that’s huge. So I would say Maven is like the foundation of my village.
New mom Maria on getting access to Maven
Frequently asked questions
How much does Maven cost, and how does it work with my health insurance?
Your Maven membership is covered by your employer or health plan at no additional cost to you.
How do I sign up for Maven Wallet?
After activating your free membership, members eligible for Maven Wallet will be able to access Maven Wallet within the Maven platform. In the Maven app, click the "Me" tab and select "My Maven Wallet". Here you can read more about eligible expenses, the reimbursement process, and FAQs. To start using Maven Wallet, click on the “Apply for Maven Wallet” button to submit your application. It takes up to 1 business day to be approved, and once you are, you’re ready to start using Maven Wallet.
What types of specialists can I connect with through Maven?
You can video chat and message with fertility, pregnancy and postpartum specialists, mental health providers, OB-GYNs, nurse practitioners, midwives, doulas, prenatal nutritionists, physical therapists, developmental psychologists, pediatricians, lactation consultants, sleep coaches, parenting experts, and career coaches anytime.
What if I already have an in-person OB-GYN or pediatrician?
You can continue to see your chosen providers but video chat with Maven providers for guidance and second opinions. Our providers include a range of specialists you might not have access to—from midwives and doulas to diabetes coaches and career coaches. Your Care Advocate can also help you find in-person providers within your health plan if you’d like.
How does Maven support partners?
Partners can sign up with their own account and benefit from the same specialist appointments, articles, videos and virtual classes. Those enrolled in Maternity or Fertility programs also receive content that’s specific to the partner experience.
Is Maven available to members outside of the United States?
Individual access to Maven outside of the United States varies per employer. If your employer offers Maven to its global employees, members outside of the United States will still have the same 24/7 access to providers and Care Advocates who can help members navigate their benefits, local healthcare system, and find in person providers.
Does Maven offer support in languages other than English?
Providers on Maven speak over 35 different languages, including Spanish, Mandarin, Japanese, Italian, French and many others. Furthermore, Maven offers simultaneous translation, in the rare cases we can’t match members with providers who speak their preferred language. Care Advocates can help you navigate to the best providers to fit your language and needs, and direct you to content in other languages.
If you need help enrolling in Maven, take a look at our enrollment guides in Spanish and Simplified Chinese. Need support in a different language? Reach out to support@mavenclinic.com.
