Meet Maven: Your family-building and pregnancy benefit from Amazon
Amazon is committed to supporting every path to parenthood. That’s why all eligible Amazon employees (and their spouse/partner) have unlimited access to Maven’s fertility and pregnancy programs with virtual doula care. Join today for top-rated virtual care and financial support for fertility treatment, adoption, surrogacy, and donor/tissue expenses.
*Contact the Maven Care Team at support@mavenclinic.com or contact Amazon’s My HR with questions about your eligibility.
For Amazon employees in eligible countries outside of the US, please visit our dedicated page here.
For more information, see our FAQs below
Gain a village of experts and resources at your fingertips
Personalized Support
A dedicated Care Team and Care Advocate, here for you 24/7 to answer questions and help you get the care you need
On-demand appointments
Video chat or message with top-rated fertility and family-building specialists, coaches, and doulas, at no cost to you (Amazon’s got you covered!)
Family-building coverage
Financial support and reimbursement for fertility treatments, medications, adoption, surrogacy, and donor/tissue expenses
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Maven takes care of my entire holistic body and mind, and I love that.
New mom Maria on getting access to Maven
Frequently asked questions
Who can use Amazon’s family-building benefit with Maven?
All fertility treatment and donor/tissue benefits are available to Amazon employees and spouses/partners enrolled in Amazon's Premera, Aetna, Cigna, or Kaiser health plans. You do not need an infertility diagnosis to access your family building benefit.
Adoption and Surrogacy reimbursement benefits are available to full-time, part-time, and reduced time employees working 20 hours or more (class F, H, and R). You can check your employee class on your A to Z profile.
Employees must complete 90 days of employment at Amazon before you or a spouse/partner can access in-person fertility treatment or incur eligible adoption/surrogacy/donor expenses.
Virtual care services are available immediately starting on day one of your employment at Amazon.
What can I get support with through Maven?
- Fertility and family-building
- Expert support for trying to conceive without treatment
- Fertility treatment guidance and care
- Referrals to top-rated fertility clinics in your area
- Adoption or surrogacy solutions
- Financial coverage and reimbursement for treatments, services, and medications
- Pregnancy with virtual doula care
- Top-rated doulas available 24/7
- Wellness resources
- Care for high-risk pregnancy needs
- Birth planning and childbirth education articles, classes, and virtual events
- Postpartum recovery resources
- Expert guidance on caring for newborns (feeding, bathing, sleep, and more)
How much does Maven cost, and how does it work with my health insurance?
What languages does Maven provide services in?
The Maven app and website are available in English, Spanish, French, and Canadian French. Providers on Maven speak more than 35 different languages, including English, Spanish, Mandarin, Hindi, French, German, Japanese, and Hebrew. Maven offers an additional 170 languages available through a real-time translator service similar to what you might experience in a hospital or clinic if you didn’t speak the same language as the providers. Your Care Advocate can help you find the right providers for your needs.
What if I already have an in-person provider?
What can a Maven Care Advocate do for me?
Does Maven provide services for employees who identify as LGBTQIA+?
Is there a limit to how many virtual care appointments I can have?
What kind of financial coverage can I expect to receive for fertility treatment or services?
The level of financial coverage you receive is similar across all Amazon health plans, but may look a little different depending on the plan you enrolled in. Employees enrolled in an Amazon Premera medical plan will have access to 1 Maven cycle per member, with 12 credits to cover your care. Employees enrolled in an Amazon Aetna, Cigna, or Kaiser medical plan will have access to a $25,000 lifetime cap per member to cover your care. These coverage models are comparable to each other and will not impact your care.
If your spouse/partner is also enrolled in an Amazon health plan, they can also access 1 full cycle or $25,000 lifetime cap separate from yours. Maven’s Member Benefit Services team can help you understand how to navigate your benefits through Maven.
