On-demand virtual support and personalized programs for women and families
Video chat or message with any of Maven’s providers anytime, anywhere. Membership is free for you and your covered dependents if you are enrolled in a Columbia University medical plan.
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How it works
Get access
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Download Maven to get unlimited, on-demand support and education. Your Care Advocate is here to answer questions and help you get the most out of Maven. Choose to consult with experts, access Maven’s extensive resources, or both.
Find a provider
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Video chat or message with 30+ types of providers for free coaching and education sessions — from OB-GYNs and pediatricians to lactation consultants and infant sleep coaches. These providers can support you alongside your in-person care team.
Get care 24/7
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Browse a library of MD-approved articles and daily tips, and connect with members and providers through virtual classes like Childbirth Education and Adoption 101.
Get virtual support, content, and community for these life stages
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"Maven takes care of my entire holistic body and mind, and I love that."
New mom Maria on getting access to Maven
Frequently asked questions
How much does Maven cost, and how does it work with my health insurance?
You don’t need to worry about insurance coverage or out-of-pocket costs when using the Maven program. Maven is provided at no additional cost to Columbia University faculty and staff and their covered dependents who are enrolled in a University medical plan.
Who is eligible for Maven?
Access to Maven programs varies depending on medical plan participation and Union participation:
- Maven Family Building (Preconception, Fertility support (IUI/IVF), Adoption & Surrogacy support)
- Maven Maternity (21-month Program)
- Maven Wallet for Adoption & Surrogacy expenses
- Maven Family Building (Preconception, Fertility support (IUI/IVF), Adoption & Surrogacy support)
- Maven Maternity (21-month Program)
- Maven Adoption & Surrogacy support
- Maven Wallet for Adoption & Surrogacy expenses
What types of providers can I connect with through Maven?
You can use Maven to book unlimited coaching and educational virtual appointments with providers across more than 30 specialties, including OB-GYNs, mental health specialists, lactation consultants, doulas, and more.
What if I already have an in-person OB-GYN or pediatrician?
You should continue to see your in-person provider. Maven provides additional support to your care as our providers include a range of specialists you might not have access to - from midwives and doulas to diabetes coaches and career coaches - and they’re also available via message or video call 24/7. Your Care Advocate can also help you find in-person, in-network providers if needed.
How can Maven support non-birthing parents throughout the parenthood journey?
Eligible partners can sign up for their own account and benefit from Maven’s provider appointments, articles, videos, and virtual classes. Those enrolled in the Maven partner track will also receive content that’s specific to the partner experience.
¿Maven ofrece apoyo en otros idiomas que no sean el inglés?
Los profesionales de Maven hablan más de 35 idiomas diferentes, incluidos español, mandarín, japonés, italiano, francés y muchos otros. Además, Maven ofrece el servicio de interpretación simultánea, en los casos inusuales en que no podamos hacer coincidir miembros con profesionales que hablen su idioma de preferencia. Los Care Advocates pueden ayudarte a buscar los mejores profesionales que se adapten a tu idioma y tus necesidades, e indicarte contenido en otros idiomas.
Si necesitas ayuda para inscribirte a Maven, mira nuestras guías de inscripción en español y chino simplificado. ¿Necesitas ayuda en otro idioma? Escríbenos a la casilla de correo support@mavenclinic.com.
How do I and/or my covered dependent sign up?
Signing up for Maven is as easy as downloading the Maven Clinic app to your iOS or Android device and following the prompts to get started. If you’d rather sign up from your desktop, just follow the "Activate your membership" links on this page. Just remember that if you’re a covered dependent of a Columbia University faculty or staff member, you’ll need to use their information to validate your own membership.
How do I sign up for Maven Wallet*?
After activating your free Maven membership, Columbia University faculty and staff who are eligible for Maven Wallet will be able to access it within the Maven platform. Maven Wallet can be used for easy reimbursement of qualifying expenses related to adoption and/or surrogacy. If you have questions during enrollment, email the Maven Care Team at support@mavenclinic.com for 24/7 support.
